Welcome to BuScore
Sri Lanka's Premier Platform for Transparent Bus Travel
Our Mission
Transforming your commuting and renting experience by bringing transparency, safety, and community-driven insights to the forefront of public transportation.
BuScore is a proud initiative of Serendib Core, a technology company dedicated to creating innovative solutions that solve everyday challenges for Sri Lankans.
The Story Behind BuScore
The spark for BuScore didn't come from a software lab, but from a daily commute. In September 2025, the tragic Ella bus accident shook the nation. At the time, our founder was working as a civil engineering trainee at the National Water Supply and Drainage Board in Kadawatha. Experiencing the unpredictable highs and lows of daily bus travel firsthand, the tragedy hit close to home.
The day after the accident, a realization struck: there had to be a way to hold public transport accountable. If passengers could evaluate buses based on mechanical condition and crew performance, it would naturally reward the best operators, empower commuters to make safer choices, and ultimately help prevent future tragedies.
Despite having no formal background in software engineering, the drive to solve this problem took over. Leveraging past project experience and the power of artificial intelligence, the very first version of BuScore.lk was built and deployed just one month after the Ella accident. What started as a small directory of just 7 buses has since evolved through continuous updates into a rapidly growing platform with over 500 buses today.
Official Complaint Hotlines
For immediate assistance with bus-related issues, please contact
For issues like rash driving, breakdowns, conductor behavior, or schedule problems
For private bus complaints (reckless driving, overcharging, refusing to issue tickets)
Note BuScore is a rating platform and does not handle official complaints. Please use the official hotlines for reporting urgent issues.
How It Works
BuScore works by bringing three key groups together
For Commuters & Passengers
- Rate and Review
Share your experience by rating buses on factors like driver behavior, conductor courtesy, punctuality, and overall safety. - Make Informed Choices
Before you board or rent a bus, check its ratings and reviews from other passengers. - Completely Free
Accessing all reviews and ratings on BuScore is always free for everyone.
For Bus Owners & Operators
- Showcase Your Service
Create a profile for your fleet and highlight your commitment to quality. - Build Trust & Credibility
Positive public reviews become your most powerful marketing tool. - Free Basic Listing
List your buses and view public feedback at no cost. - Premium Features
Optional verification to display your official company and bus names.
For Crew Members
- Build Your Professional Portfolio
Create a dedicated profile to track your service history, positive ratings, and commuter feedback. - Advance Your Career
Use your public track record of safe and courteous service as a digital resume to unlock better career opportunities and demonstrate your professional value in the industry.
Our Promise
Honesty, Accuracy, and Unbiased Service
At BuScore, integrity is our foundation. We are committed to providing a platform built on genuine, unbiased feedback. We expect one thing from our users: to use the service and rate buses honestly based on their real experiences. This collective honesty is what makes BuScore valuable for everyone.
We are committed to fairness and accuracy. Our platform is designed to ensure all buses are treated equally. Premium features are limited to identification only and do not influence ratings or visibility in search results. This ensures the reviews and ratings you see are an authentic reflection of public sentiment.
Our Vision
To become the most trusted and comprehensive resource for bus travel in Sri Lanka, fostering a community where transparency leads to safer, more reliable, and higher-quality transportation for all.
A Product of Serendib Core
BuScore is developed and maintained by Serendib Core, a forward-thinking tech studio based in Sri Lanka. Serendib Core specializes in creating impactful digital products that address local needs with global standards of quality and innovation.
Ready to ride smarter?
Join our community today. Share your experiences, make informed choices, and help us drive the standard of bus travel in Sri Lanka forward.
Disclaimer BuScore is a community-driven platform. We do not verify the accuracy of user-submitted content and are not responsible for any decisions made based on the information provided. By using this website, you acknowledge that BuScore and Serendib Core shall not be held liable for any damages resulting from the use of this platform.